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Who We Serve


Promise House welcomes all eligible clients regardless of race, ethnicity, national origin, sexual orientation, gender identity, religion, political belief or CPS status. Since 1984, Promise House has had an open door – 24 hours a day, 365 days a year – to children, teens and families in crisis serving approximately 1,700 youth and families annually. Although they come from diverse backgrounds and situations, our clients tend to share some similar challenges, including:

  • Lack of Basic Needs – Homeless youth lack shelter, food, clothing, and medical care. Hungry and homeless children are more likely to need special education services, repeat a grade in school and develop long-term health issues.
  • Barriers to Education – The majority of our teens have led transient lifestyles, preventing them from attending school regularly. Research indicates that homeless teens are often one to two years behind in school. Furthermore, homeless youth are twice as likely as other children to be expelled or suspended, drop out of high school and have learning disabilities.
  • Mental Health Issues – Homeless youth are three times more likely to have mental and behavioral problems than non-homeless teens. Self-harming behaviors and suicide attempts are common among unaccompanied youth.
  • Family Dysfunction and Abuse – Many of our clients experience homelessness after running away or being thrown out by their parents or guardians. The issues that cause family conflict are diverse, ranging from teen pregnancy and sexual orientation to tension between a youth and a new step-parent. Additionally, many of our clients report physical, emotional or sexual abuse in their former homes.